Thank you for shopping with HOMIMALS™. We’re committed to providing a simple and reliable shopping experience.

Shipping

Orders are processed within 1–2 business days. Standard Shipping takes 6–10 business days and is FREE, while Fast Shipping takes 3–5 business days for £8.00. We currently ship to the UK, USA, Canada, Australia, New Zealand, Ireland, and selected countries worldwide. Tracking information is emailed once your order ships and may take 24–72 hours to update. Delivery times may vary due to carrier delays, customs, weather, or public holidays.

Taxes

All applicable taxes are included in the price. No additional taxes will be charged at checkout or upon delivery.

Returns

We offer a 14-day return policy. You have 14 days after receiving your order to request a return. Items must be unused, unworn, in their original condition and packaging, with tags attached where applicable, and proof of purchase is required. To request a return, contact admin@homimals.com. Returns must be approved before being sent back.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can assist you.

Non-Returnable Items

Perishable goods, personalized items, personal care products, hazardous materials, sale items, and gift cards are non-returnable.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds are issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us.

Contact Us

Email: admin@homimals.com
Phone: +44 7859 740164