Shipping policy
Shipping Policy
Last Updated: October 5, 2026
Thank you for shopping with HOMIMALS™. We’re committed to providing a simple and reliable shipping experience.
Order Processing
Orders are processed within 1–2 business days. Orders are not processed on weekends or public holidays.
Shipping Options
-
Standard Shipping: 6–10 business days — FREE
-
Fast Shipping: 3–5 business days — £8.00
Delivery times begin after order processing and may vary due to carrier delays, customs, weather, or public holidays.
Shipping Destinations
We currently ship to the UK, USA, Canada, Australia, New Zealand, Ireland, and selected countries worldwide.
Duties & Taxes
All applicable duties, VAT, and import taxes are included in your order total. HOMIMALS™ covers these charges, ensuring no unexpected customs fees or additional taxes upon delivery.
Order Tracking
Tracking information will be emailed to you once your order ships. Please allow 24–72 hours for tracking to update.
Damaged or Missing Orders
If your order arrives damaged or cannot be located, please contact us within 14 days of delivery with your order number and supporting information.
Contact Us
Email: admin@homimals.com
Phone: +44 7859 740164