Refund policy

We have a 14-day return policy. You have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You'll also need proof of purchase.

To start a return, contact us at admin@homimals.com. If accepted, we'll send you a return label and instructions. Items sent back without an approved return request will not be accepted.

Damages and Issues
Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us immediately so we can make it right.

Non-Returnable Items
Perishable goods, custom or personalized items, personal care products, and hazardous materials cannot be returned. Sale items and gift cards are also non-returnable.

Refunds
Once your return is received and inspected, we'll notify you of approval status. Approved refunds are issued to your original payment method within 10 business days.

If more than 15 business days have passed since approval, contact us at admin@homimals.com.